FAQs

Product

How do I connect the Satellite Batteries to each other? And how do I connect them to SuperBase V?

Satellite Batteries can directly stack on each other without cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.

Is the Mango Power E a waterproof unit?

The Ingress Protection Rating(IP Rating) of the Mango Power E device is IP21. This provides the device with protection against falling water droplets, condensation, and objects that are greater than 1 or 2 inches (12.5mm) in diameter.

Service

Do I need to set up an account to place an order?

It is optional to create an account to initiate your purchase. We offer the convenience of proceeding as a Guest at checkout. Establishing an account can expedite future transaction processes and enable you to get the latest information and special discounts!

How can I cancel my last order?

Please get in touch with our support team at support@cabatterysupplier.com, and we will help you with this issue. However, if the order is shipped, we may not be able to withdraw the shipment.

Guarantee

Where does CA BATTERY SUPPLIER ship to?

We offer express shipping across the entire United States. Customers from other areas can contact our Customer Service at support@cabatterysupplier.com for further details about the shipment

When will my order be shipped?

Upon receipt of your order, we will diligently prepare for shipment within 48 hours. Anticipate the arrival of items about 7 business days from your purchase date.